FAQ
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At Petys, we offer practical pet gadgets and accessories designed to make everyday life with pets easier, more comfortable, and more enjoyable. Our mission is to provide useful products, clear service, and a simple shopping experience for pet owners across the United Kingdom.
Yes. Petys currently ships to addresses within the United Kingdom only. At this time, we do not offer international shipping.
We offer free shipping on all orders, with no additional shipping charge for UK deliveries.
All orders are processed within 1 to 5 business days. Processing times may be slightly longer during busy periods, holidays, or promotional events.
Once your order has been processed and shipped, delivery usually takes 7 to 10 business days.
If tracking is available for your order, we will send the tracking details to the email address used at checkout once your order has been dispatched.
You may request a return within 30 days of receiving your order. To start a return request, please contact our support team with your order number and the reason for the return.
You can contact us anytime using the details below:
Email: support@Petys.shop
Phone: +44 161 236 6785
Address: 57 Mosley Street, Manchester, M2 3HY, United Kingdom
Email: support@Petys.shop
Phone: +44 161 236 6785
Address: 57 Mosley Street, Manchester, M2 3HY, United Kingdom