Terms of Service

Last updated: April 7, 2026

Welcome to Petys.shop. These Terms of Service govern your use of our website and your purchase of products from Petys.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

Business details

Use of our website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or interfere with the normal operation of the website.

Product information

We aim to ensure that product descriptions, images, and pricing are accurate.

However, we do not guarantee that all content is always complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Orders

All orders are subject to acceptance and availability.

After placing an order, you may receive an order confirmation email. This does not guarantee final acceptance of the order.

We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, pricing errors, stock issues, or misuse of promotions.

Pricing and payment

All prices shown on the website are displayed at the time of purchase.

Accepted payment methods will be shown at checkout before you complete your order.

By placing an order, you confirm that you are authorized to use the selected payment method.

Shipping

We ship to the United Kingdom only.

We offer free shipping on all orders.

Estimated processing and delivery times are described in our Shipping Policy.

Returns and refunds

Our Returns & Refund Policy explains how returns, refunds, exchanges, and cancellations are handled.

By placing an order, you agree to that policy.

Intellectual property

All content on this website, including text, logos, graphics, images, product descriptions, and website design, is owned by or licensed to Petys and may not be copied, reproduced, distributed, or used without prior written permission, except where permitted by law.

Prohibited activities

You must not:

• Use this website for fraudulent or unlawful purposes.
• Attempt to interfere with the website’s security or performance.
• Introduce malicious code, viruses, or harmful technology.
• Copy or exploit any part of the website without authorization.

Limitation of liability

To the fullest extent permitted by applicable law, Petys shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or your purchase of products from us.

Nothing in these Terms excludes liability that cannot legally be excluded.

Third-party links

This website may include links to third-party websites.

We are not responsible for the content, policies, or practices of third-party websites.

Changes to these terms

We may update these Terms of Service at any time.

Any changes take effect once posted on this page.

Governing law

These Terms are governed by applicable laws of the United Kingdom, without affecting any mandatory consumer rights that apply to you.

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