Privacy Policy

Last updated: April 7, 2026

This Privacy Policy explains how Petys collects, uses, shares, and protects your personal information when you visit or make a purchase from Petys.shop.

Who we are

Petys is an online store that sells pet gadgets and accessories.

Business details

Information we collect

Depending on how you use our website, we may collect:

• Name.
• Billing and shipping address.
• Email address.
• Phone number.
• Order and transaction details.
• Payment-related information processed securely by payment providers.
• Device, browser, IP address, and website usage information.
• Cookies and similar technologies.

How we use your information

We may use your personal information to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Send order confirmations, shipping updates, and service-related communications.
• Improve our website, products, and customer experience.
• Detect, prevent, and investigate fraud or misuse.
• Comply with legal, tax, accounting, and regulatory obligations.
• Send promotional communications where permitted by law or where you have opted in.

How we share your information

We may share your information with trusted third parties only where necessary to operate our business, including:

• Shopify and related e-commerce service providers.
• Payment processors.
• Shipping and delivery partners.
• Analytics, fraud prevention, and website performance providers.
• Authorities where required by law or to protect our legal rights.

We do not sell your personal information.

Cookies

We use cookies and similar technologies to help our website function, remember user preferences, understand site usage, and improve performance.

You can control cookies through your browser settings, although disabling cookies may affect certain features of the website.

Data retention

We retain personal information only for as long as necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with legal obligations.

Your rights

Depending on your location and applicable law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, or object to certain processing.

To submit a privacy-related request, contact us at support@Petys.shop.

Data security

We take reasonable administrative, technical, and organizational measures to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure.

Third-party services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites.

Changes to this policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be posted on this page.

Contact us